PROCESS

The Process of shipping your products to us is easy.

We at 360 Product Video specialize in the industry of ecommerce photography. This means that — unlike some other forms of photography — our images are specialized to catch the eye of an online buyer. As a result, photographing and posting images in an accurate, well displayed way that differentiates itself from other things that may be on someone’s feed or product search will likely boost your business.

Get Started

Simply reach out to us at any time and we will be happy to get started on our collaboration. You start by describing the scope of your project and what you want photographed/recorded, talk about your goals/what you need out of the project, and we will be happy to provide a quote and estimated time frame on when the project should be completed.

Send us Your Product

Once we’ve discussed your project, be sure to send us your product with proper packaging and labeling. Remember to send it with a return number through FedEx or UPS. If necessary, discuss care instructions beforehand or send them with the product. Our team will ensure only the most careful handling of your product though unpacking, storage, filming, and return.

Tip: To get the best results, make sure that you provide the highest quality example of your product available.

We Make Magic

Whether you decide to request an elaborate custom video or a “simple” piece of basic 360 eCommerce photography, we work tirelessly to ensure that your project is produced to your preferences and specifications. 

In projects that don’t require much production, we simply use good lighting and a basic background (usually white). This helps with every feature being shown and displayed in a way that’s eye-catching for the average consumer scrolling through a product page with various entries.

For projects that require a bit of extra production, we may need a few additional days to complete filming and even post-production. Of course, this will be discussed to you beforehand. If any issues occur, we will reach out to you as soon as possible and communicate on whatever may be happening.

Sending The Files Back

Once our photography/filming is completed, we will send you your files and they will be in any size and format that you may need. 

Wherever seeking out ecommerce photography, you will typically need several sizes to accommodate for the needs of various social media platforms or your own website. Here are some image sizes that you may need to keep in mind when posting so social media: 

• Tweet with single image: 1200 x 675 pixels
• Facebook: 1080 x 1080 pixels
• Instagram: 1080 x 1080 pixels

Naturally, there will be plenty of other different parameters to consider when trying to assess what size file you will eventually need. Our experts will be happy to assist you in navigating this aspect of ecommerce sales. 

Once you have received the files back, we will be available for any needed adjustments to the final product.

At this point, please discuss with us whether or not you would want your product to be sent back to you. 

What You Can Expect

Once you have a selection of unique, high quality ecommerce images available, you are ready to truly be competitive in the online marketplace. 

Perspective customers will easily be able to view your product in its entirety from all angles and you won’t have to worry about the item being something that may not have been properly advertised online. 

Once your professionally shot product photos are properly implemented in your ecommerce space, you should see an almost immediate positive response from people who are able to easily and quickly assess your product when compared to a bevy of others.